On Site Duration: 8:00 AM Monday through 12 noon Friday.
Scheduled as needed throughout the year.
Credit Hours: 2
Who attends this course: Federal Staff (RAVET, DVET, ADVET, VPS, VPA, etc.)
The USERRA Investigators course combines distance education with classroom instruction. This course focuses on a standardized process for case processing, analyzing case files and developing case investigative plans, along with topics such as subpoena authority and providing technical assistance. The course improves staff competency in USERRA knowledge and how to process a claim. The investigator focuses on skill application of various interviewing techniques and methods utilizing case examples. Techniques for encouraging early resolution and enhancing the quality of case processing are emphasized.
PowerPoint Slides
We have provided the PowerPoint slides that will be utilized during your training session. You may review or print these slides for your information.
Planning USERRA Investigations
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